At SaynxMedia, we strive to provide high-quality digital services including Digital Marketing, Website Development, Graphic Design, Video Editing, and AI Video Creation. Customer satisfaction is very important to us. Please read our refund policy carefully before purchasing any service.

1. Service-Based Business

Since our services are digital and customized according to client requirements, refunds are only applicable under specific conditions mentioned below.

2. Eligibility for Refund

A refund may be considered in the following situations:

• If the project has not been started yet after payment.

• If we are unable to deliver the service agreed in the proposal.

• If there is a duplicate payment made by the client.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• If the project has already started or partially completed.

• If the client changes their mind after project initiation.

• If delays occur due to client’s late response or missing information.

• For completed services or delivered digital products.

• For custom design, video editing, AI video creation, or website development work already delivered.

4. Refund Process

If you believe you are eligible for a refund:

1. Contact us via email within 7 days of payment.

2. Provide your order details and reason for refund.

3. Our team will review the request within 5–7 business days.

If approved, the refund will be processed within 7–10 business days through the original payment method.

5. Project Cancellation

Clients may cancel a project before work begins. However, if work has already started, partial charges may apply based on the completed work.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us

SaynxMedia

Email – support@saynxmedia.in

Phone: +91 8584864369

Website: https://saynxmedia.in